FAQ - fitstream.eu
FREE shipping on orders over 60€.

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Get useful information about FitStream product and services, that we provide you with the product. Become part of the FitStream family.

We ship orders every working day and the usual delivery time is 2-5 days.

We price postage and packing for our customers by country of delivery:

EU countries

Total order price up to 60 € incl. VAT:

Courier delivery - 4,99 €

Total order price over 60 € incl. VAT :

Courier delivery - FREE

Courier delivery - 4,99 €

Rest of the world

Courier delivery - 10,00€

Once your order is complete, you will receive an email from us with your order number.

FitStream is not dishwasher safe, please use manual cleaning.

The FitStream PRO is ultra-lightweight and weighs only 490g.

Yes, you will find all FitStream parts in our range and you can easily exchange them. If you are interested, please contact us by email.

Yes you can, we recommend packing it in your hand luggage without any liquid.

If your FitStream does not charge after plugging in the charging cable, please check that the charging base and the transparent container are in the correct position. The arrows on both parts show you the correct position. This is a safety fuse and if it is not in the correct position, neither the blades nor the charging will start.

If the FitStream does not suit you for any reason, you can return it to us within 14 days of receipt of the goods. Please email your cancellation request to info@fitstream.eu and send the goods to us at the address below:

Company name: Fitstream,s.r.o.

Street: Valentiniánova 8

Postal code and city: 85110 Bratislava

Country: Slovakia

More detailed information can be found in the Terms and Conditions section (9. Withdrawal from the contract / order cancellation, return of goods).

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To return an item, please fill in this form. Withdrawal from the purchase contract within the 14-day statutory period.


To make a complaint, please fill in this form. Attaching photos or video of the damage/defects will greatly speed up the processing of your complaint.